
Wundle Mobile Satisfaction Guarantee & Refund Policy
Policy Overview
At Wundle Mobile, your satisfaction is our priority. If you are not completely satisfied with your mobility service within the first 6 hours of usage on day one of service, we offer a prompt, full refund of your monthly and membership fees (excluding any additional roaming or long-distance charges).
Eligibility Criteria
Applies only to new members’ first activation of a Wundle Mobile plan.
The request must be made within 6 hours of initial mobility service usage as determined by network activation and recorded usage logs.
Only monthly service fees and membership fees are eligible for refund.
Roaming and long distance expenses incurred during the usage period are non-refundable and will be deducted from the refund amount.
The policy is limited to one refund per member.
How to Request a Refund
Contact Wundle Mobile Customer Support within 6 hours of your first mobility service usage. Provide your account details and reason for dissatisfaction.
A representative will verify your account usage and confirm eligibility.
Upon approval, your monthly and membership fees will be refunded to your original payment method within 7-10 business days.
Any additional roaming or long distance charges will remain due and are not covered by this policy.
Additional Notes
This policy is in place to ensure worry-free onboarding for all new Wundle Mobile members.
Abuse of the refund policy (e.g., repeated sign-ups for refunds) may result in disqualification from future promotions or offers.
For questions, please contact our Support Team for assistance.
Thank you for choosing Wundle Mobile! Your satisfaction ensures our continued commitment to great service.