Policy Overview

At Wundle Mobile, your satisfaction is our priority. If you are not completely satisfied with your mobility service within the first 10 hours of usage on day one of service, we offer a prompt, full refund of your monthly and membership fees (excluding any additional roaming or long-distance charges).

Eligibility Criteria

• Applies only to new members’ first activation of a Wundle Mobile plan.

• The request must be made within 10 hours of initial mobility service usage as determined by network activation and recorded usage logs.

• Only monthly service fees are eligible for refund.

• Roaming and long distance expenses incurred during the usage period are non-refundable and will be deducted from the refund amount.

• The policy is limited to one refund per member.

How to Request a Refund

• Contact Wundle Mobile Member Support within 10 hours of your first mobility service usage. Provide your account details and reason for dissatisfaction.

• A representative will verify your account usage and confirm eligibility.

• Upon approval, your monthly and membership fees will be refunded to your original payment method within 7-10 business days.

• Any additional roaming or long distance charges will remain due and are not covered by this policy.

Additional Notes

• This policy is in place to ensure worry-free onboarding for all new Wundle Mobile members.

• Abuse of the refund policy (e.g., repeated sign-ups for refunds) may result in disqualification from future promotions or offers.

• For questions, please contact our Support Team for assistance.

Thank you for choosing Wundle Mobile. Your satisfaction ensures our continued commitment to great service.