How to Activate Your SIM Card

SIM Card Delivery

  • Domestic shipping costs are included in your one-time, lifetime Wundle membership fee of $20.

  • Included delivery is dependent upon Canada Post’s sustainable capabilities. Their reliability has, unfortunately, proven to be unreliable of late.

  • However, express postage, with tracking, is available upon request for an additional $25 fee.

  • Say the word and you’ll be sorted and satisfied, without union strikes or bureaucratic/holiday-based volume delays.

How to activate for members who wish to keep their existing number

*Requests to keep existing numbers (= port requests) occur Monday through Friday until 3PM EST. Requests made after 3PM will start the next business day.

Illustration of a SIM card beside a web form with a "Notify Us" button, representing the first step of letting Wundle know your SIM card has arrived.

1. Notify us when your SIM arrives.

Illustration of a smartphone next to a SIM card on a light background, representing the step of keeping your old SIM in the phone while preparing to activate your Wundle SIM card.

2. Keep your old SIM card in your phone and have your Wundle SIM nearby.

Illustration of a smartphone displaying a message to approve a port request, with a clock and checkmark icon, representing the step of confirming your number transfer within 90 minutes.

3. Approve the port request text from your current provider within 90 minutes of receiving it.

Illustration of a smartphone with a SIM card being inserted and a restart icon below, representing the step of inserting the Wundle SIM and restarting the phone after your old service stops working.

4. Once your old service stops working, insert the Wundle SIM and restart your phone.